Tickets, Refunds and Booking Protection

  • Can I get a refund?

    Our events are non-refundable, as per our Terms and Conditions. If you have Booking Protection, you can contact the provider and make a claim here - https://www.ticket-refunds.com/ If you would like to change your session, please contact us at info@manchestercraftbeerfestival.com
  • Deferrals from Previous Years

    All ticket holders who have deferred from last year will be given a code which can be redeemed for the same number of tickets to any session in 2022. Codes will be sent to all customers in December. If you wish to change location, please contact us and we will be able to process this for you. ...
  • How do I make a Booking Protection Claim?

    You can contact SecureMyBooking and request a refund here - https://www.ticket-refunds.com/ SecureMyBooking are an independent operator and we will not be able to affect your claim. However we are more than happy to provide any details needed to help with the process. Please note that Booking P...
  • My ticket hasn't arrived or has been lost

    No problem, please send an email to info@manchestercraftbeerfestival.com with the email you originally used to place your order and we will be happy to re-send it to you.
  • What is the Fast Track Ticket?

    Our Fast-Track option will mean that you will be able to access the festival site quicker than ever. With a limited number being made available, you'll be able to spend the maximum amount of time finding new beers. We will send out further instructions and directions prior to the festival, so p...